OPERATIONAL HOURS

QUTN operate Monday to Friday between 11.00 – 18.00 WIB

We do not operate on weekends and national holidays.

Any orders placed after 18.00 WIB, during weekends and holidays will be processed on the next working day.

RETURNS

Returns must be made within 7 days for domestic orders and 14 days for international orders. Items must be in re-saleable condition (tags attached, unwashed and unworn)

Returns or exchanges of sale items can only be accepted if they are faulty or damaged.

Please consult with us at ask@thequtn.com before you make any returns.

SHIPPING

All orders from Indonesia will be shipped with JNE Reguler Service for free of charge. Shipping will normally take 1-4 days, depending on your address. All orders will be shipped from Jakarta, Indonesia.

Tracking numbers will be provided 1×24 hours after your order has been shipped. You can trace your order at www.jne.co.id

INTERNATIONAL ORDERS

For international order, kindly reach us at ask@thequtn.com.

WHOLESALE / INQUIRIES

Please contact ask@thequtn.com and we’ll be glad to help you with any inquiries and wholesale request.